Two competing phone carrier contracts

Since we are a phone company now we have technical contracts with two top level carriers. These carriers are relatively unknown to the public. Creating or taking possession of a public telephone number is a very different process between these two voice network carriers. We’re rewriting all of our procedures. The one carrier is a little easier to take ownership of someone’s telephone number but very complicated trying to get the caller ID, caller name, and the 9-1-1 address location registered.
On the other hand, this second carrier is complicated with forms and procedures to acquire a telephone number. But once we go through all of the procedures, customizing the caller ID, number branding (CNAM), and 9-1-1 addressing is a snap and really flexible. We are begining to like it. We think we will be using the complicated one more because it gives our customers a lot of cool options.
All that aside, the way each of these monster carriers connect to our VastraMEDIA system is completely different. That is another story for another day.

First phone number port-over

I admit I was a little nervous using my business number as the first telephone number to port over to the Twilio developer’s site. 707-573-7272
But it happened. And it’s working quite magnificent. I do need to work on the outbound call branding. It needs to say Bennett Valley Tel at least. It’s a work in progress. And I’m having a lot of fun doing it!

Before


Dillon Beach Community Relay

I am hoping to provide you with an “after” picture with all the hardware replaced and ready to go live.


Local!

This IT service call was so close I walked it.
But I had to chuckle because I hopped in the car and poked it into the GPS and proceeded to start driving when I found myself making a turn only a few blocks away from the customer. Feeling a little foolish I drove around the block and brought the car home, grabbed my laptop and took that lengthy one and a half minute walk. 🤣

Mobile blogging

Tackling the beginning of the year anxiety

2024

There are so many things to do in preparation for this new year. Close out 2023’s accounting and start a new set of books while carrying over all the assets and liabilities from 2023. Yuk!

The fun part. Recast Bennett Valley Telecom’s business model to reflect all the new technology that has become available.  Get the word out about our Sonoma County, Wine Country community intercom. (This is going to be my all-time favorite!)

Inventory. I will have to calculate your wish list of items I should have onhand for you. Part of my plan is to provide free WiFi mesh management for all of you who join the VastraMEDIA Community. 

What else? Tell me your thoughts!