Since we are a phone company now we have technical contracts with two top level carriers. These carriers are relatively unknown to the public. Creating or taking possession of a public telephone number is a very different process between these two voice network carriers. We’re rewriting all of our procedures. The one carrier is a little easier to take ownership of someone’s telephone number but very complicated trying to get the caller ID, caller name, and the 9-1-1 address location registered.
On the other hand, this second carrier is complicated with forms and procedures to acquire a telephone number. But once we go through all of the procedures, customizing the caller ID, number branding (CNAM), and 9-1-1 addressing is a snap and really flexible. We are begining to like it. We think we will be using the complicated one more because it gives our customers a lot of cool options.
All that aside, the way each of these monster carriers connect to our VastraMEDIA system is completely different. That is another story for another day.